Automation & AI
Business Automation & Bots
Most businesses have processes that take up hours of skilled staff time: copying data between systems, answering the same customer questions and chasing approvals. We build bots and automations that handle this work and connect with the tools you already use.
Capabilities
What this service covers
Customer chatbots
Assistants for your website, WhatsApp, Teams or Slack that answer common questions and pass the conversation to a person when needed.
AI assistants
Assistants that answer questions from your own documents and data, with controls on what they can access and say.
Workflow automation
Automated approvals, notifications, onboarding steps and other routine back-office tasks.
Document and data processing
Reading, classifying and routing information from emails, forms and documents.
System integration
Connecting CRMs, ERPs, spreadsheets and SaaS tools so that data moves between them without re-typing.
Monitoring and improvement
Usage reports and user feedback, so the automations can be adjusted over time.
What you get
What you can expect to receive from a typical project.
- Process review and a list of automation opportunities
- Bots and automated workflows in production
- Integrations with your existing systems
- Admin tools, usage reports and audit logs
- Documentation and staff training
What this should achieve
- Staff time freed from repetitive tasks
- Faster and more consistent replies to customers
- Fewer errors from manual data entry
Technologies
- Python
- Node.js
- OpenAI and Anthropic APIs
- Microsoft Power Automate
- Zapier
- Twilio
- REST and webhooks
Have an idea you want to turn into a product?
Tell us what you are trying to achieve. We will reply to arrange a call and give you an honest view of how we can help. There is no obligation.